FlipEars is offering a two-year limited warranty in all FlipEars models for Custom In-ear Monitors and one-year limited warranty for Universal Fit In-ear Monitors. We assure and warrant all models – especially the drivers/speakers – to be free from damage for a period of two years for Custom In-ear Monitors and one year for Universal Fit In-ear Monitors. FlipEars guarantee to repair or replace models within the period of warranty.
The warranty gets void when damage is caused by modifications. An example of this is when 2-pin sockets get loose due to unnecessary and excessive detaching of stock and third-party cables.
The warranty will not cover hardware or shell damage caused by accident, misuse, clogged earwax, shock, distortion caused by excessive volume, physical wear and tear, negligence, abuse, cable modification, cable upgrade, and acts of God.
The warranty will not cover damage caused by third-party repair, modification and maintenance.
For broken shells such as cracks and major scratches, we offer re-shelling service. Re-shelling rates vary on model, customizations, replacement drivers, and shipping.
Our cables are guaranteed to be perfectly working upon its arrival. Our cables have six-months warranty for all the models. Cable warranty does not cover discoloration of our silver cables. It is normal for our silver cable to change color due to oxidation.
For more information, please contact us. +63 977 835 9488 / +63 (046) 454 6139